FAQ

What payment methods are available?

We accept payments via Amazon Pay, Google Pay, PayPal, and credit cards (American Express, Discover, Diners Club International, JCB, Mastercard, and Visa).

To which countries can deliveries be made?

Our products can be delivered to all EU countries as well as Switzerland.

How much does delivery cost?

Delivery is always free, regardless of the order quantity.

How long does delivery take?

Our shipments are sent via Economy Standard shipping. The delivery time is approximately 2-5 business days, depending on the destination region.

Can I return my order if the product doesn't fit?

Yes, you can return or exchange your order after prior consultation with TechnoAlpin. Please use the designated form at https://shop.technoalpin.com/sales/guest/form/. The costs for the return shipment are borne by the customer, while the costs for the reshipment are covered by TechnoAlpin.

How can I track my shipment?

We are currently working on a tool that will integrate shipping data and tracking numbers directly into our shop.